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We are the team behind one of the UK's most trusted professional aesthetic suppliers — a business built on service, expertise and a genuine commitment to the clinics and practitioners we support.
Reliable Medicare Ltd is a leading global supplier of aesthetic medical products, trusted by professionals across the UK, Europe and beyond. Operating from hubs in Birmingham, London and Paris, we deliver dermal fillers, skin boosters, mesotherapy, chemical peels and advanced aesthetic equipment from the world's most respected brands. Our story is rooted in care — from our Grade II listed home on Cornwall Street to the international network we serve today. At Reliable Medicare, people come first: the clinicians who trust us, and the team who make it possible.
Every product we supply is genuine, traceable and sourced through trusted global distributors and authorised supply channels. Product authenticity and clinical safety are always our priority.
Free next working day delivery across the UK. Same-day dispatch as standard. Clinics depend on us to keep their workflow moving.
We are not just a platform — we are a team that listens. Every interaction is an opportunity to support the professionals who rely on us.
From customer service to sourcing, logistics, finance and digital support, our teams work together to deliver a smooth, reliable experience from first enquiry to final delivery.
Our customer service team supports clinics, practitioners and professional beauty businesses with order enquiries, product guidance and aftercare. Whether you are purchasing dermal fillers, skin boosters, mesotherapy products, skincare or clinic consumables, we aim to provide clear, responsive and practical support.
[email protected]OOur purchasing team works with trusted global distributors, brands and verified supply channels to source genuine, traceable aesthetic and skincare products. From dermal fillers and skin boosters to mesotherapy, chemical peels, skincare and clinic essentials, every product is selected with quality, safety, demand and professional value in mind.
[email protected]Our finance team helps maintain the accuracy, transparency and stability behind our daily operations. Their work supports secure transactions, responsible business management and continued investment into stock availability, service improvement and long-term supplier relationships.
Our warehouse and logistics team carefully prepares, packs and dispatches every order. With UK next working day delivery options and international shipping support, they help ensure aesthetic products, skincare items and clinic supplies are handled accurately and delivered with care.
Our digital and marketing team improves the online experience across our website, product pages, campaigns and customer communications. From search-friendly content to platform performance and data security, they help clinics and practitioners find the right products faster and shop with confidence.
We believe professional supply is not only about products, but also about people, responsibility and positive impact. We support a respectful workplace culture and meaningful community initiatives across healthcare, wellbeing and inclusion.
Headquartered in Birmingham with offices in London and across Europe, Reliable Medicare operates wherever our professional network needs us.
85-87 Cornwall Street
Birmingham, B3 3BY
Mon – Fri: 8:30am – 5:30pm
299 Oxford Street
London, W1C 2DZ
Mon – Sat: 10:00am – 7:00pm
11 Rue de Havre
Paris, 75008 France
Serving customers through our Netherlands online store.
Create a professional account with Reliable Medicare and access over 2,600 aesthetic products with next working day delivery across the UK.
Reliable Medicare Ltd, part of the RM365 Group, is a leading global supplier of aesthetic medical products — trusted by professionals across the UK, Europe, and beyond. Operating from hubs in Birmingham, London, France, and the Netherlands, we deliver dermal fillers, skin boosters, cosmeceuticals, mesotherapy, advanced skincare, and medical supplies from the world’s most respected brands.
Our story is rooted in care. From our Grade II listed home on Cornwall Street — once a centre for medical expertise — we continue a legacy of precision, trust, and service. Today, that tradition meets innovation as we combine deep product knowledge, advanced e-commerce, and international distribution to support clinics and practitioners worldwide.
At Reliable Medicare, people are at the heart of everything we do. Together, we help professionals work more efficiently, grow their businesses, and deliver safe, effective treatments that build confidence.
Our friendly and knowledgeable customer service team is here to support you at every step — whether you’re placing an order, seeking product guidance, or simply looking for advice. With a customer-first approach, they go beyond answering queries by offering tailored recommendations, resolving issues quickly, and ensuring every interaction feels personal. Their dedication makes your experience not just smooth and reliable, but also reassuring — giving you the confidence to shop with ease and trust.
Our purchasing team is the backbone of our product offering. With an eye for innovation and a commitment to excellence, they carefully source from the world’s leading aesthetic and skincare brands. Every product is selected not only for its quality, safety, and effectiveness, but also for the value it brings to our customers.
Thanks to their expertise, we maintain a constantly evolving portfolio of over 2,600 products — always in stock, always ready for next-day delivery. By staying ahead of industry trends and building strong supplier relationships, our specialists ensure that Reliable Medicare remains the trusted one-stop shop for clinics and practitioners worldwide.
We are proud to celebrate diversity within our workplace, where every voice is valued and individuality is embraced. Beyond our daily work, we are equally committed to giving back.
Through our support of charities such as Teenage Cancer Trust and Changing Faces, we stand alongside causes that bring hope, create opportunities, and inspire meaningful change.
Behind the scenes, our finance department ensures efficiency, transparency, and accuracy across every aspect of the business. Their expertise keeps operations running seamlessly — from managing transactions to safeguarding compliance — while also providing the insight needed to make informed, strategic decisions. By maintaining a strong financial foundation, the team enables us to reinvest in growth, innovation, and service improvements, ensuring long-term value for both our customers and partners.
Our warehouse and logistics team are the driving force behind our promise of reliability. Before dispatch, every order is meticulously prepared on the same day* — packed with care to ensure products arrive in perfect condition. With next-day delivery across the UK and efficient international shipping, our team guarantees speed, accuracy, and peace of mind. Their dedication and precision mean customers can always rely on us for consistent, dependable service.
Our digital specialists are at the heart of Reliable Medicare, driving innovation to enhance the customer journey and online experience. From advanced website functionality to engaging social media, we ensure our brand stays connected and relevant.
We prioritise data security and customer privacy, backed by robust systems and dedicated support. By embracing the latest technology and continuously improving our platforms, we deliver a seamless, worry-free experience across all digital channels.
