WELCOME TO RELIABLE MEDICARE
Reliable Medicare Ltd, part of the RM365 Group, is a leading global supplier of aesthetic medical products — trusted by professionals across the UK, Europe, and beyond. Operating from hubs in Birmingham, London, France, and the Netherlands, we deliver dermal fillers, skin boosters, cosmeceuticals, mesotherapy, advanced skincare, and medical supplies from the world’s most respected brands.
Our story is rooted in care. From our Grade II listed home on Cornwall Street — once a centre for medical expertise — we continue a legacy of precision, trust, and service. Today, that tradition meets innovation as we combine deep product knowledge, advanced e-commerce, and international distribution to support clinics and practitioners worldwide.
At Reliable Medicare, people are at the heart of everything we do. Together, we help professionals work more efficiently, grow their businesses, and deliver safe, effective treatments that build confidence.
Customer Service
Our friendly and knowledgeable customer service team is here to support you at every step — whether you’re placing an order, seeking product guidance, or simply looking for advice. With a customer-first approach, they go beyond answering queries by offering tailored recommendations, resolving issues quickly, and ensuring every interaction feels personal. Their dedication makes your experience not just smooth and reliable, but also reassuring — giving you the confidence to shop with ease and trust.
Purchasing and Partnership
Our purchasing team is the backbone of our product offering. With an eye for innovation and a commitment to excellence, they carefully source from the world’s leading aesthetic and skincare brands. Every product is selected not only for its quality, safety, and effectiveness, but also for the value it brings to our customers.
Thanks to their expertise, we maintain a constantly evolving portfolio of over 2,600 products — always in stock, always ready for next-day delivery. By staying ahead of industry trends and building strong supplier relationships, our specialists ensure that Reliable Medicare remains the trusted one-stop shop for clinics and practitioners worldwide.
Diversity & Charity
We are proud to celebrate diversity within our workplace, where every voice is valued and individuality is embraced. Beyond our daily work, we are equally committed to giving back.
Through our support of charities such as Teenage Cancer Trust and Changing Faces, we stand alongside causes that bring hope, create opportunities, and inspire meaningful change.
Finance
Behind the scenes, our finance department ensures efficiency, transparency, and accuracy across every aspect of the business. Their expertise keeps operations running seamlessly — from managing transactions to safeguarding compliance — while also providing the insight needed to make informed, strategic decisions. By maintaining a strong financial foundation, the team enables us to reinvest in growth, innovation, and service improvements, ensuring long-term value for both our customers and partners.
Warehouse & Logistics
Our warehouse and logistics team are the driving force behind our promise of reliability. Before dispatch, every order is meticulously prepared on the same day* — packed with care to ensure products arrive in perfect condition. With next-day delivery across the UK and efficient international shipping, our team guarantees speed, accuracy, and peace of mind. Their dedication and precision mean customers can always rely on us for consistent, dependable service.
Digital Development and Marketing
Our digital specialists are at the heart of Reliable Medicare, driving innovation to enhance the customer journey and online experience. From advanced website functionality to engaging social media, we ensure our brand stays connected and relevant.
We prioritise data security and customer privacy, backed by robust systems and dedicated support. By embracing the latest technology and continuously improving our platforms, we deliver a seamless, worry-free experience across all digital channels.
OUR LOCATIONS
France Head Office
11 Rue de Havre, Paris,
Birmingham Head Office
85-87 Cornwall Street, Birmingham B3 3BY