SHIPPING & DELIVERY
All orders are shipped with DHL Express. We have several options available which may vary according to your desired destination country. Shipping cost is calculated at the checkout and is based on the final weight of your entire order.
Please note that DHL Express is unavailable for orders destined for mainland China, and we use EMS/postal service only.
Orders placed before 17.00 (GMT) Monday – Friday will be shipped the same day. Orders placed after 17.00 (GMT) will be shipped the following working day, and orders placed on Friday after 17.00 (GMT) will be shipped the following Monday.
Next Working Day
Next Working Day Pre-9
Next Working Day Pre-12
Saturday Delivery - For orders placed before 5pm on Friday (available only on request)
DHL Economy 2-5 working days
DHL Express 1-3 working days
DHL Express 1-6 working days
Tracking & Delivery Time
You will receive a shipment email with your assigned tracking number the same day your order is shipped.
Please note that you are responsible for all import duties and taxes arising on the supply of our services outside the United Kingdom, and we will make no calculations or estimations in this regard.
If we do not have all the products from your order in stock, the dispatch will usually be 3-5 working days later, unless informed otherwise.
We also offer collections from our office in Birmingham during our opening hours, we just need 30 minutes notice to get your products from our warehouse. Please email our customer service team at firstname.lastname@example.org to collect.