Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Essential

Name	Description	Lifetime
CART	The association with your shopping cart.	1 Year
CATEGORY_INFO	Allows pages to be displayed more quickly.	1 Year
COMPARE	The items that you have in the Compare Products list.	1 Year
CUSTOMER	An encrypted version of your customer id.	1 Year
CUSTOMER_AUTH	An indicator if you are signed into the store.	1 Year
CUSTOMER_INFO	An encrypted version of the customer group you belong to.	1 Year
ADD_TO_CART	(Adobe Commerce only) Used by Google Tag Manager	1 Year
GUEST-VIEW	Stores the Order ID that guest shoppers use to retrieve their order status. Guest orders view. Used in Orders and Returns widgets	1 Year
LOGIN_REDIRECT	Preserves the destination page that was loading before the customer was directed to log in	1 Year
MAGE-BANNERS-CACHE-STORAGE	(Adobe Commerce only) Stores banner content locally to improve performance	1 Year
MAGE-MESSAGES	Tracks error messages and other notifications that are shown to the user	1 Year
MAGE-TRANSLATION-STORAGE	Stores translated content when requested by the shopper	1 Year
MAGE-TRANSLATION-FILE-VERSION	Tracks the version of translations in local storage	1 Year
PRODUCT_DATA_STORAGE	Stores configuration for product data related to Recently Viewed/Compared Products	1 Year
RECENTLY_COMPARED_PRODUCT	Stores product IDs of recently compared products	1 Year
RECENTLY_COMPARED_PRODUCT_PREVIOUS	Stores product IDs of previously compared products for easy navigation	1 Year
RECENTLY_VIEWED_PRODUCT	Stores product IDs of recently viewed products for easy navigation	1 Year
RECENTLY_VIEWED_PRODUCT_PREVIOUS	Stores product IDs of recently previously viewed products for easy navigation	1 Year
REMOVE_FROM_CART	(Adobe Commerce only) Used by Google Tag Manager	1 Year
STF	Records the time messages are sent by the SendFriend	1 Year
X-MAGENTO-VARY	Configuration setting that improves performance when using Varnish static content caching	1 Year
FORM_KEY	A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery	1 Year
MAGE-CACHE-SESSID	The value of this cookie triggers the cleanup of local cache storage	1 Year
MAGE-CACHE-STORAGE	Local storage of visitor-specific content that enables ecommerce functions	1 Year
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Forces local storage of specific content sections that should be invalidated	1 Year
PERSISTENT_SHOPPING_CART	Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper	1 Year
PRIVATE_CONTENT_VERSION	Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server	1 Year
SECTION_DATA_IDS	Stores customer-specific information related to shopper-initiated actions, such as wish list display and checkout information	1 Year
STORE	Tracks the specific store view / locale selected by the shopper	1 Year

Marketing

Name	Description	Lifetime
CUSTOMER_SEGMENT_IDS	Stores your Customer Segment ID	1 Year
EXTERNAL_NO_CACHE	A flag that, indicates whether caching is on or off.	1 Year
FRONTEND	Your session ID on the server.	1 Year
GUEST-VIEW	Allows guests to edit their orders.	1 Year
LAST_CATEGORY	The last category you visited.	1 Year
LAST_PRODUCT	The last product you looked at.	1 Year
NEWMESSAGE	Indicates whether a new message has been received.	1 Year
NO_CACHE	Indicates whether it is allowed to use cache.	1 Year
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.	1 Year

Google Analytics

Name	Description	Lifetime
RECENTLYCOMPARED	The items you recently compared.	1 Year
STF	Information on products you emailed to friends.	1 Year
STORE	The store view or language you have selected.	1 Year
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer authorized cookies.	1 Year
VIEWED_PRODUCT_IDS	The products that you recently looked at.	1 Year
WISHLIST	An encrypted list of products added to your wish list.	1 Year
WISHLIST_CNT	The number of items in your wish list.	1 Year
_ga	Used by Google Analytics	1 Year
_ga_*	Used by Google Analytics	1 Year

Looking for luxury? Explore with our sister brand, AW365!

Home
Frequently Asked Questions

Frequently Asked Questions

A: Shipping fees will be calculated at checkout and are based on destination country and the final weight of your entire order. Standard UK delivery costs from £9.80.

A: We ship every day Monday-Friday. Orders received on weekends will be shipped the following working day. We use DHL Express or Royal Mail. All orders are sent using a fully tracked service and you will be sent a tracking number so you can track your goods all the way from dispatch to arrival.

A: UK orders will be delivered next working day for orders placed Monday-Friday before 5pm.

A: You can request to leave your parcel in a safe place or with a neighbour, or the delivery driver will try to redeliver the following working day.

A: We accept payments by Visa, Mastercard, and American Express. We also accept payments by Alipay, WeChat pay and UnionPay. We also accept payment by wire transfer to our bank and cash payment in-person.

Privacy Overview

chevron-up chevron-down Essential

chevron-up chevron-down Marketing

chevron-up chevron-down Google Analytics

Frequently Asked Questions

Essential

Marketing

Google Analytics