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Frequently Asked Questions

A: Shipping fees will be calculated at checkout and are based on destination country and the final weight of your entire order. Standard UK delivery costs from £9.80.
A: We ship every day Monday-Friday. Orders received on weekends will be shipped the following working day. We use DHL Express or Royal Mail. All orders are sent using a fully tracked service and you will be sent a tracking number so you can track your goods all the way from dispatch to arrival.
A: UK orders will be delivered next working day for orders placed Monday-Friday before 5pm.
A: You can request to leave your parcel in a safe place or with a neighbour, or the delivery driver will try to redeliver the following working day.
A: We accept payments by Visa, Mastercard, and American Express. We also accept payments by Alipay and WeChat pay. We also accept payment by wire transfer to our bank.